Team
Catalyst. Challenger. Explorer.
Erin 
Erin Sills, B.Sc., MA, PCC | PARTNER & CO-FOUNDER
-
Erin has worked with leaders and organizations to increase their impact for over two decades - working with some of BC’s biggest employers from private sector to healthcare to crown corporations as well as ambitious industry innovators and leaders around the world. Prior to founding High Impact Lab, Erin’s career included senior roles in tech, executive consulting and four years at the Vancouver 2010 Olympic and Paralympic Winter Games Organizing Committee (VANOC) where she was responsible for leadership, team and culture development, change management and employee engagement as they grew from 300 people to over 2,500 and over 18,000 volunteers. She has been told that she listens unlike anybody else and has a gift for opening up people to speak freely.
Originally from Edmonton, Alberta, Erin holds a Masters in Applied Behavioural Sciences from Bastyr University and a B.Sc in psychology from the University of Victoria. A passionate learner, she has acquired extensive professional certifications including the Leadership Circle Profile and Foundations of NeuroLeadership and is an avid reader.
In her time outside of work, Erin loves adventuring with her husband, two kids and their dog in the outdoors - whether on the water, in the woods or mountains, or anywhere their trailer, boat or bikes will take them.
Connector. Challenger. Inspirer.
Sue Sue Matheson, BBA., BA | PARTNER & CO-FOUNDER
-
She has partnered with CEOs, executives and leaders for over two decades, earning their trust and challenging them to reach for more in ways that often result in life-changing growth, promotions and sense of purpose. In 2019, Sue was one of six recipients across Canada to receive the CEO Most Trusted Advisor Award. She has worked with executives and teams across a wide range of industry leaders, including Lululemon, A&W, Rennie Group, Nicola Wealth Management and Metrie. Sue has also donated her time to work with several nonprofits over the years, supporting such organizations as the BC Epilepsy Society and Power to Be. Her clients describe her as tough, supportive, focused and fun.
Sue has a Bachelor of Business Administration in Organizational Behaviour Studies from Simon Fraser University and a Bachelor of Arts in psychology. She has also completed programs in The Leadership Circle, Coaches Training and IMA Change Management Methodology.
Sue lives in North Vancouver where she was born and raised and met her husband and “golf buddy” in high school. They have two sons and a vicious chihuahua and are avid golfers on the North Shore and in the Okanagan.
Sheila Bouman, BA, BEd
ASSOCIATE & CO-FOUNDER
Galvanizer. Builder. Partner.
-
Sheila has spent eight years as a CEO and an executive leading growth and change in public and non-profit organizations in addition to over 15 years as a consultant helping leaders successfully shape and implement strategy by putting their people first. Sheila’s strength is in helping CEOs and their teams to work better together so they can articulate their organization’s purpose and goals, and then align these with everyone’s contributions through structure, systems, culture and leadership. Experienced in Board governance and passionate about social change and a healthy province, Sheila was elected as School Trustee in North Vancouver and served as Vice Chair for Destination British Columbia as the tourism industry faced some of its greatest challenges.
Sheila has both a Bachelor of Arts and Education from University of British Columbia and has obtained certifications in corporate coaching, PROSCI change management, facilitation and various assessments such as the Leadership Circle Profile and WE-Q. Sheila was recognized as a YWCA Women of Distinction finalist in 2014 and HR Leader of the Year (gold) in 2013. Under Sheila’s leadership, her organization received awards from 50 Most Engaged Workplaces and Great Place to Work (2014).
Born and raised in Vancouver, Sheila loves time outside in the mountains or by the water. She truly thrives when she’s getting out to hike, ski, bike or boat with friends, her adult daughters, husband and dog.
Phil Edgell
ASSOCIATE
Strategist. Enabler. Explorer.
-
Through his 25 years of corporate experience, Phil consistently led growth-oriented multidisciplinary teams across various tech companies. His executive background in sales, operations and customer success creates a solid foundation for his strategic advisory practice. Phil now works with a range of companies in several verticals across North America to help them clearly understand their objectives and how to achieve them.
Phil grew up in Victoria, finishing his undergraduate degree in History and Political Science and doing a postgraduate program in Management Information Sciences from the University of Victoria. Phil also did his Masters of Business Administration from the University of Calgary.
For fun, you will find Phil on the Coast Mountains running, skiing, and mountain biking with his wife, three kids and dog Birch.
Erica Groschler, BA, MA
ASSOCIATE
Collaborator. Challenger. Solver.
-
Erica has worked with organizations across Canada and the US helping her clients to improve their teams, their workplace cultures and themselves. Passionate about leadership growth and psychologically safe spaces, Erica is committed to ensuring diversity of thought and the feeling of safety that allows people to voice their perspectives respectfully.
Over the years, Erica has run multiple businesses including many in consulting – and this entrepreneurialism, combined with her knowledge and experience, brings a mix of empathy, candour and pragmatism. Erica has worked with a range of industries including technology, property development, banking, metallurgy, engineering, healthcare, mining, construction, academia, sports, government, legal, crown corporations and non-for-profit.
Originally from Montreal, Quebec, Erica has a Masters in Educational Technology from Concordia University and a Bachelor of Arts in Industrial Relations from McGill University. Erica has acquired extensive professional certifications including the Leadership Circle Profile, EQ 2.0, and Amy Edmondson’s Fearless Organization Scan to name a few.
In her time outside of work, Erica spends as much time in the summer on her boat exploring the Southern Gulf Islands and spending as much time as she can with her husband and young adult children when they aren’t at university.
Debra Innes, MA, BComm, PCC
ASSOCIATE
Listener. Empowerer. Collaborator.
-
She has worked on purpose with a breadth of organizations over the years, including (more recently): adMare BioInnovations, BGC Consulting, PHSA, Houle Electric, AG Hair and Vancouver Airport Authority.
Debra’s greatest strength is in how she listens; she is genuinely and deeply curious about individuals, teams and organizational cultures. She is skilled at meeting her clients where they are at, while simultaneously stretching and inspiring them toward a high bar of what’s possible.
While her intuition serves as her strongest guide, Debra is always guided by the science of leadership and human interactions. She holds a Master’s in Applied Human Science (Human System Intervention) from Concordia University, a Bachelor in Commerce from Queen’s University and is a Professional Certified (PCC) coach through the ICF and is also PROSCI certified. She is qualified to deliver several assessments including: The Leadership Circle 360, Learning-In-Action EQ’s, TKI and MBTI. Debra loves to learn and continues to develop professionally in areas such as advanced mediation, relationship coaching, conflict facilitation, neuroscience of leadership, adult development – and wellness.
Based in North Vancouver, Debra lives with her two teens and their family dog. In her spare time, she enjoys yoga and nature-based anything - hiking, biking, swimming, paddling and often - simply being!
Matt Jackson, CEC
ASSOCIATE
Adventurer. Integrator. Guide.
-
Matt knows what it takes to lead on a world stage —with 25 years of international business experience, including leadership roles in five Olympic and Paralympic Games, and working with large global brands. He is now a sought-after thought partner, executive coach and facilitator helping leaders and their organizations rise to the next level.
Matt has that rare ability to sit in a conversation, soak up what is being said (and what’s not being said) and challenge everyone around him to align on a common goal. He’s an integrator. And, he has a vast repository for insightful and thought-provoking questions – the kind that stop you in your tracks, force you to take a breath and think “why didn’t I consider that earlier!”.
Whether through strategic planning, leadership development, group and individual coaching, Matt brings his vast experience combined with a coach approach to help guide leaders towards increasing their impact.
Matt has a Bachelor of Commerce, Sports Administration from Laurentian University, and is certified in The Leadership Circle Profile, Insights Discovery and is a Positive Intelligence (PQ) Coach.
Outside of work, Matt can be found adventuring in the woods on Vancouver’s North Shore, or chasing his 4 daughters around.
Heather Lehmann, BSc, MBA
ASSOCIATE
Connector. Coach. Challenger.
-
Heather is a seasoned executive coach and organization development consultant with over thirty years of leadership and consulting experience. She has a passion for helping leaders make changes that matter in their leadership and in their organizations.
Heather has helped leaders of some of the largest private and public sector organizations in BC through complex, challenging change – both organizational (including mergers and acquisitions, cultural transformation, technology shifts, business process redesign, relocations and major reorganizations) as well as individual (from shifting leadership behaviours to preparing for more senior roles or retirement to working with challenging teams and boards). Heather developed the framework for the Associate in Change Management Certificate Program at UBC’s Sauder School of Business Continuing Studies and taught the Change Management Fundamentals course in that program. Heather’s style is approachable, collaborative and practical. Clients always comment on her unique ability to meaningfully connect with people and quickly gain their trust to help them make changes that matter to them.
Heather holds an MBA from UBC, a degree in Psychology from Andrews University (Michigan), and a Professional Certified Coach (PCC) designation from the International Coach Federation. A passionate learner, Heather also has training and certifications in facilitation, change management, neuroscience, and various leadership assessment and development tools such as the Leadership Circle Profile and WE-Q (an emotional/relational intelligence assessment). Prior to launching her consulting business in 2000, Heather held management roles in the federal and provincial governments and was a management consultant with Ernst & Young.
Heather is a prairie girl from Saskatchewan but she now calls Victoria home. She loves the great outdoors and spending time in it with her husband and dog.
Lauren MacKinnon, CPHR, PCC
ASSOCIATE
Illuminator. Catalyst. Partner.
-
With over 20 years of corporate experience, including serving as COO for a top structural engineering firm, Lauren has developed a unique approach that prioritizes people and catalyzes positive transformation for leaders, teams, and organizations. As a seasoned leadership consultant and coach, she empowers leaders to unlock their full potential, amplify their impact, and foster authentic leadership.
Lauren has a calm, deliberate and caring style which makes people feel at home when they are with her.
A Chartered Professional in Human Resources (CPHR) and ICF Accredited Coach, Lauren brings a unique blend of expertise, compassion, and creativity to her work.
Outside of work, Lauren is a proud mum to a toddler who keeps her on her toes living a life of curiosity and fun.
Alexandra Phizicky, CEC, PCC
ASSOCIATE
Confidence-Builder. Thought Partner. Catalyst.
-
Starting her career in the dynamic Vancouver tech scene, Alex honed her skills and immersed herself in the intricacies of fast-paced growth, gaining invaluable insights into the transformative impact such growth has on emerging leaders. This firsthand experience highlighted the power of leaders investing in the development of both their teams and themselves. Wanting to have a more wide-reaching impact, Alex enrolled in a graduate program in executive coaching, aligning seamlessly with her values of moxie, continuous growth, and meaningful connections.
Alex has worked in various industries and with leaders at all levels, including teams at Unity Health Toronto, Lightspeed, AbCellera, etc. She collaborates with organizations, prioritizing growth and development, to facilitate the transformation of groups of individuals into interconnected teams. Her focus lies in creating cultural cohesion and fostering meaningful, lasting transformations. Her approach is often described as disarmingly challenging and warmly supportive, encouraging individuals to explore new perspectives.
Alex holds a Bachelor of Commerce in International Business and a Bachelor of Fine Arts in Art History from Concordia University, a Graduate Certificate in Executive Coaching from Royal Roads University, and Professional Certified Coach accreditation from the International Coach Federation.
Born and raised in Montreal, Alex calls Vancouver, and occasionally Mexico City, home. She’s committed to living a life full of new experiences and enriching relationships while immersing herself in the natural beauty and local culture wherever her adventures take her.
Kristann Boudreau, BSc, MRM
RESEARCHER
Thought Integrator. Communicator. Way-Paver.
-
Kristann has always been a multi-disciplinary thinker, so it’s no surprise her career has taken twists and turns. Her masters degree in environmental science and policy initially launched her into the realm of corporate environmental sustainability. She spent several years working in a crown corporation, experiencing first-hand the challenges of working in a large organization – but also learning how to successful span boundaries and siloes.
Her fascination with people dynamics soon led her into the world of multi-stakeholder decision-making, where she first witnessed the impact of skilled group facilitation. She went on to pursue her own development in the areas of facilitation, training, and coaching. She also shifted to working in the consulting sector, and co-authored the book “Coaching for Engagement.”
As a voracious reader and lifelong learner, she has invested heavily in her own continuing education in the areas of personal effectiveness, leadership effectiveness and organizational effectiveness. Over time, she has come to realize that her preferred way to contribute is ‘backstage,’ supporting skilled consultants to do their best work with their clients. She uses her research abilities and learning design skills to support the design of cutting-edge leadership development programs and tailored organizational development interventions.
In her personal life, it has now been 15 years since she and her husband welcomed their son into their lives. As a neurodivergent child, he has spurred Kristann to grow personally in ways she might not have otherwise. She lives with her family in North Vancouver near Deep Cove.
Kathy Tran, BBA
EXECUTIVE ASSISTANT
Collaborator. Problem Solver. Strategic Thinker.
-
She has worked in multiple industries including eBay and PayPal, Canamera Appraisal Group and TD Wealth Financial Planning. Kathy is known for her strong attention to detail, communication and organization skills; her commitment is to facilitate and create efficiencies. Kathy was born and raised in Vancouver and holds a Bachelor of Business Administration at Capilano University with a Strategic Human Resources certificate. She actively volunteers coordinating and organizing the hot lunch program at her kid's school and assists scheduling and organizing fundraisers. Kathy and her husband have three kids in elementary school and are all actively involved in multiple sports including soccer and baseball. As a family they love to travel and explore, particularly with a beach nearby. When there’s finally a pause, they also enjoy snuggling on the couch eating popcorn and watching a movie together.
While we bring a coach approach into all the work we do, we know that sometimes leaders need dedicated one-on-one coaching to help them achieve their goals. Our team of coaches are highly experienced and unique in their own rights. The coach-client relationship is a personal one, and we are happy to offer our clients choice and best fit for their coaching needs.
Meet the High Impact Lab coaches
Sue Matheson, CPCC
Sue brings over 30 years of experience working with CEOs and Executives to her coaching practice. Her style is more of a coach/mentor. She loves challenging her clients to set bigger goals and visions for their impact, and asking them reflection questions that expand their thinking and perspective. She balances her coaching with mentorship through sharing experiences that she has accumulated throughout the years.
Erin Sills, MA ABC, PCC
As a coach, Erin works with Executives who want to increase their impact through insight, challenge and deep curiosity. While Erin works mostly with executive teams in team coaching, she also works with a few motivated leaders each year to help them increase their impact and lead in a bold (and uniquely them!) way.
Cheryl Cameron, CEC, ICF
Cheryl approaches coaching conversations with curiosity, compassion, empathy and an action-oriented mindset to help her clients’ overcome challenges, achieve their goals and meet their full potential. Her passion for helping others become the best version of themselves shines through in her coach approach where she creates a safe space for leaders to grow, evolve and find their own solutions.
Camilla Burgess, CPCC, ACC
Camilla’s focus as a coach is helping leaders become more compelling and articulate communicators and speakers. Camilla believes that our voice, happiness and success are inseparable. In her coaching she combines careful listening, acceptance, enthusiasm, and challenge to help all her clients reach their maximum potential.
Philip Edgell
Phil’s coaching philosophy starts with his belief that success happens at the intersection of a plan, people and an operating rhythm. Phil uses a “coach/mentor” approach where he combines his 20+ years of executive experience in developing and implementing strategy with powerful questions that helps his clients pause, reflect and move into clear action.
Erica Groschler, MA
Erica has been coaching leaders for 20+ years. She uses a “consultative” coaching approach where she draws on her decades of consulting experience and knowledge of tools/models to create a robust conversation. Her clients love how practical and applied she is and appreciate how she customizes her approach to each of them. She has an innate ability to balance curiosity and empathy, with directness in a way that both supports and challenges her clients to reach new levels.
Matt Jackson, ACC, CEC
Matt brings 25+ years of international business experience, including leadership roles in five Olympic Games, to his coaching practice. His approach is to help his clients gain the insights, perspective, and self-awareness that is critical to leadership growth and lasting change. His clients find his style direct yet encouraging, and empathetic yet challenging.
Debra Innes, PCC
As a coach, Debra helps her clients stand strong in who they are so they can confidently and capably lead themselves and others to a place of wellness and performance. Debra is skilled at meeting her clients where they are (with compassion), while simultaneously stretching and inspiring them toward a high bar of what is possible.
Leah K Marks, Counsellor, MC, RCC, CCC
Leah combines her background in counselling with a unique coach approach to support leaders in assessing career opportunities and transition. She helps her clients explore their interests, thinking habits, emotions and core strengths to help them build greater confidence in decision-making and potential career changes. She also brings experience working with neurodiverse clients and can help leaders navigate their own neurodiversity or that of those they lead.
Lauren MacKinnon, PCC
With a keen focus on partnering with executives to enhance their leadership capabilities and foster success, Lauren brings a wealth of experience and insight to her coaching practice. Leveraging her strong foundation in values-driven leadership and drawing upon two decades of diverse experience, including her role as COO of a leading structural engineering firm, Lauren is adept at guiding executives towards greater effectiveness.
Michele Matthews, CPHR, SHRM-SCP, CEC
Michele brings both C-Suite and Board Director experience to her coaching practice. She loves partnering with clients who are committed to exploring long held assumptions and stories that may be preventing them in taking their leadership to the next level. Her clients value how her curiosity and intuition can take a conversation in a completely different direction that they anticipated, inspiring them to shift habits and behaviors and take actions that they had not considered before.
Alexandra Phizicky, PCC, CEC
For Alex, authenticity is the foundation of strong leadership, and she is committed to helping her clients explore this. Her approach to coaching is to support her clients as they stretch into new roles, deepen their understanding of themselves, and clarify the kind of leader they want to be for others. Her clients value her curiosity, her compassionate yet transparent approach, and her intuitive ability to deepen their self-understanding.